Program Operations Director

Program Operations Director

The Opportunity


The Operations Director shares in the overall responsibility for the direction and coordination of the Syria Response programmes. The Operations Director in his/her capacity is responsible for the implementation of all programming in the Syria Response office, the management of all sub offices, emergency preparedness and response, awards management, partnership management, and supply chain for the SRO.




· The incumbent is an experienced country or operations manager (10 + years) with significant field management/operations experience running both emergency and development programmes

· Robust experience of NGO emergency programme cycle management, and with experience of working within a complex and matrix organisation structure

· A very good understanding of at least 3 of the sectoral programmes and a working knowledge of the programme priorities of the Country Office.

· Substantial team management experience, ideally including remote line management of teams

· Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management

· Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors

· Solid project management skills related to organisational development projects and international, cross-functional teams with a proven history of delivering results.

· Ability to analyze information, evaluate options and to think and plan strategically.

· Previous experience of managing and developing a team and the ability to lead, motivate and develop others.



· Post graduate/ Masters degree in development or other social sciences

· An in depth understanding of national and international development issues in particular in relation to children.

· Excellent interpersonal, communication and presentation skills.

· Fluency in written and spoken English.

· Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches


We offer a competitive package in the context of the sector. This role is offered on the basis of international terms and conditions only.


The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.


We are working towards three breakthroughs in how the world treats children by 2030:

· No child dies from preventable causes before their 5th birthday

· All children learn from a quality basic education and that,

· Violence against children is no longer tolerated


We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at


We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Job description:

Find out more about this role by downloading the job description here Job description

Date advertised: 23 Jun 2020

Closing date: 13 Jul 2020 - 23:59 +03

Location: Amman, Jordan

Department: Programme Operations

Type: Fixed-term contract

Schedule: Full-time

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